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1.We will delivery the machine and provide the bill of load on time to make sure you can get the machine quickly2.. We often ask feedback and offer help to our customer whose machine have been used in their factory for some time.3..We provide one year warranty4.Well-trained & experienced staff are to answer all your inquiries in English and Chinese5 .12 Months guarantee and life-long technical support.6.Your business relationship with us will be confidential to any third party.7. Good after-sale service offered, please get back to us if you got any questions.FAQ1.Are you manufacturer or trader? Where are your factory located?We are manufacturer and we are located in Shanghai,China.2.What kind of Transportation could you provide?And are you able to update the production process Information in time after placing our order?Sea shipping, air Shipping, and international express. And after confirming your order ,we would keep you updated of production details of emails and photos.3.How long is your warranty?12 months free warranty, life-long maintenance.4.Are you provide product metal parts and provide us technical guidance?Wearing parts,for example, motor belt,Disassembly tool(free) are what we could provide.And we can give you technical guidance.5.What are your company requests of payment terms?TT,L/C,International Credit Card.6. What is the validity time of the quotation?15 days since quotation date7. What is the delivery time?Within 15 days after receipt of your deposit.8. Are you a manufacturer?Yes, we are a manufacturer, and we can provide the competitive price and good quality.